All orders will be shipped within 1-3 business days of receipt of payment and shipped via UPS Ground, Fedex Ground, Fedex SmartPost or USPS (shipping method is at our discretion) within the Continental United States. FREE SHIPPING on all orders that exceed $100. FREE SHIPPING applies to Home Delivery shipping and to U.S. delivery addresses in the lower 48 states only. It does not include delivery to Alaska, Hawaii or Puerto Rico.
Regular shipping rates are as follows:
1-2 lbs - $10.75
3-4 lbs -$11.75
5-10 lbs - $13.75
11-15 lbs - $15.75
16-20 lbs - $17.75 (or free shipping if order is over $100)
Quality Bulk Herbs takes no responsibility for any loss, damages, or delay that may occur by shipping carrier. We currently do not require orders to be signed when delivered.
Order Changes and Cancellations
Cancelations or changes to your order are not permited once payment has been received. When the submit button is pressed, your credit card is billed right away and the order is sent to the warehouse for processing.
Please make sure your order and shipping address are accurate prior to finalizing. QBH is not responsible for shipments
that are lost or misdelivered due to customer error.
We believe that all of our products are of the highest quality but if for any reason you are not satisfied with any item, simply fill out the return form on our website under "Customer Service" at the bottom of the home page to obtain an RMA#. All claims must be made within two weeks of receiving your order. An RMA# will be issued at the time you make your claim and this number must be clearly marked on the outside of your return box. Returned items must be in original packaging for an exchange, full refund, or credit. Sorry, but we are unable to refund shipping charges.